Two-tone glass beaded necklace with crystal hearts and 925 flower charm

Stacey's Jewellery **Return Policy** We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return. **Eligibility for Returns** To be eligible for a return, your item must be: - In the same condition as you received it, unworn or unused, with tags, and in its original packaging. - Accompanied by the receipt or proof of purchase. **Return Process** To initiate a return, please contact us at Staceyshandmadejewllery.com. If your return is accepted, we will provide you with a return shipping label, as well as instructions on how and where to send your package. Items returned without prior authorization will not be accepted. For any return-related inquiries, feel free to contact us at Staceyshandmadejewllery.com. **Damages and Issues** Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and resolve it accordingly. If you have questions or concerns about your specific item, please contact us. Unfortunately, we cannot accept returns on sale items or gift cards. **Exchanges** The quickest way to get what you want is to return the item you have. Once the return is accepted, a new item will be sent to you. **Refunds** We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us at Staceyshandmadejewllery.com.